Do you only work with businesses or also with private individuals?

We focus exclusively on businesses and government institutions. Our solutions (labels, packaging, machines) are tailored to professional applications and volumes.

In which sectors is Marisan active?

Marisan operates in various sectors within retail and industry.

Retail:

Industrie:

Do you work with standard products or custom solutions?

We offer tailor-made solutions. The exact approach depends on the type of product, application and sector. We consider factors such as material, usage and processing.

Can your solutions be combined (labels, packaging, machines)?

Yes. That is one of our key strengths: everything is aligned. This helps avoid issues between different components and ensures a more efficient process.

Can you also supply printed labels and packaging?

Yes, absolutely. Depending on the product type, we can print up to 8 colours, optionally combined with coating or laminate for extra protection and appearance.

Do you offer sustainable or recyclable solutions?

Yes. Our full focus is on using products that are easy to reuse or recycle. Where possible, depending on the sector and application, we also work with recycled materials.

Can you help me if I don’t exactly know what I need?

Yes. This happens often. You don’t need technical knowledge. Based on your product and application, we guide you towards the right solution.

How quickly do we receive a quotation and is it non-binding?

We always provide a fast and accurate quotation, completely without obligation. For standard products, you often receive it within 1 to 2 working days.

Do you work with volume-based pricing?

For stock products, we usually work with a fixed price per product. For manufactured goods, we typically apply volume-based pricing, where the quantity significantly influences the price.

How does a first order work with you?

For a first order, we usually align a bit more:

  • Correct material selection
  • Format and application
  • Possible tests or samples

This ensures everything is right from the start and makes future reorders smooth.

Can I first receive a sample or test?

Yes, in many cases this is possible. Especially for new applications or custom solutions, it is often recommended to test first to ensure everything works perfectly in your production process.

Do I need to order large volumes or are smaller quantities possible?

This depends on the type of product and solution. For standard materials, smaller quantities are often possible. For custom or printed products, we usually work with minimum quantities to guarantee quality and pricing. For a first request, we assess together what is realistic and interesting in terms of volume.

Do you keep stock for recurring customers?

Yes. In consultation with you, we can keep goods in stock, which can then be delivered in multiple call-offs. We work with call-off contracts to ensure availability and continuity.

Are forecasts and call-off planning possible?

Yes, this is possible. Together, we can set up a dynamic call-off plan for goods produced specifically for you, so that production and delivery are optimally aligned with your needs.

Do you have a webshop?

Yes, we have a webshop for existing customers. It allows you to quickly and easily place repeat orders. You can read more about it in our blog.

How are your prices determined?

Pricing depends on several factors:

  • Type of material
  • Format and finishing
  • Quantity
  • Complexity (such as printing or special applications)

That’s why we work with tailored quotations, ensuring you get an accurate price suited to your application rather than a general estimate.

Can I first get a price indication without committing immediately?

Yes. You can always request an initial estimate based on your needs. The more detailed your information (format, application, volume), the more accurate the estimate. This can then be refined into a final quotation.

How quickly can you deliver?

Delivery times depend on the type of product and whether it is custom-made.

  • Standard products: faster delivery
  • Custom or printed products: longer lead time
  • For each request, we provide a clear timeline so you know what to expect and can align it with your planning.
Can you handle urgent orders?

In many cases yes, depending on availability and product type. If something is urgent, we assess together what is feasible and where we can accelerate.

Do you only deliver in Belgium or also abroad?

We deliver from Belgium, but our goods are distributed throughout the EU and beyond.

What if a product does not work well in my process?

Then we analyse the issue together (material, adhesive, application…). Because we strongly focus on advice and custom solutions, we look for an option that does work in your situation.

How easy is it to reorder?

Once everything is set up correctly, reordering is very smooth. Existing customers can often reorder quickly without having to explain everything again, saving time and avoiding errors. We also offer an online ordering tool for existing customers to easily reorder previously purchased products.

What happens if my needs change?

Then we adapt the solution accordingly. As many customers grow or change their processes, we remain flexible and adjust to what is needed at that moment.